Appio Claudio apartment, Rome: Acquedotto - FAQ

Gorgeous 1BR / 1BA + Panoramic Terrace + Internet wireless access + Satellite TV - in the heart of the archealogical park of Rome

FAQ

• How do we book the apartment?
  Please submit the reservation request form in the "Book now" section. Your booking will be confirmed within 48 hours at the latest (tipically 5 hours).
  
• In the reservation request form my credit card details are required. Is my credit card charged at the reservation?
  No. The credit card details are required to secure the booking only, your credit card is NOT charged at the moment the reservation is made.
  
• Under which circumstances is my credit card charged?
  Your credit card is NOT charged unless cancellation or no show policy apply.
  
• When and how are we required to settle the bill?
  You are kindly requested to settle the bill in cash on arrival.
  
• At what time can we check-in and out?
  Check-in from 1pm, Check-out before 10am.
  Different check-in/out times may be agreed upon subject to availability of the apartment. Please provide us in advance with your check-in/out schedule.
  
• Is there a place where we can store luggage in case of early/late check-in /out?
  We would be pleased to help you in this respect in case no other guests will check-in the same day of your departure.
  
• Are one-night stays admitted?
  Yes, a one-night stay is admitted with an additional surcharge with respect to a three-day ordinary stay.
  
• Am I entitled to a discount in case of long stays?
  Yes, stays longer than one week entitle you to a given discount automatically calculated and shown by our booking engine.
  
• When does the cancellation policy apply and how can I cancel my booking?
  Please refer to our cancellation policy in the "Book now" section to verify the cancellation policy related to the apartment. Send us an e-mail at cancellation@feelhomeinrome.com if you want to cancel the booking.
  
• Which languages do you speak?
  English and Italian.
  
• Is the area safe?
  Yes, the area is safe.
  
• Is the apartment romantic & cosy?
  Yes, the apartment is very romantic & cosy.
  
• For whom the apartment is ideal for?
  For couples, honey-mooners, families with one / two children.
  
• Can we smoke in the apartment?
  In order to respect future guests we kindly ask you to smoke outside, in the terrace.
  
• Is final cleaning included in the price or is it charged separately?
  Final cleaning is charged separately at 50 euro but our engine automatically calculate it in the price shown.
  
• Is there a possibility to have more frequent maid service?
  No, sorry more frequent maid service cannot be provided.
  
• Where can we rent a car?
  At airports or train stations.
  
• Which is the nearest airport?
  FIU - Rome Fiumicino International Airport
  CIA - Rome Ciampino International Airport.
  
• Which is the nearest railway station?
  Termini Station.
  
• Which is the nearest / how far away is / how do we arrive from the underground / subway stop?
  The metro stop Giulio Agricola is 50 meters away.